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Responsible Gaming at vi88 — Keep the Fun, Avoid the Harm

Gaming should be a source of entertainment — not stress or anxiety. vi88 believes every member has the right to set their own limits. On this page, we give you all the tools and information you need to play safely and responsibly.

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Self-Exclusion Process
Our Safeguards

What vi88 Offers for Responsible Gaming

We've built multiple tools to keep your gaming experience enjoyable and safe.

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Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing your limit requires a 7-day waiting period.
⏱️
Session Time Limit
Set a maximum session length for each gaming session. Once the time is up, vi88 will automatically alert you or log you out.
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Loss Limit
After a set loss amount, vi88 can automatically pause your gaming — based on the threshold you define.
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Cooling-Off Break
Take a break from gaming for 24 hours, 7 days, or 30 days. No bets can be placed during this time. Give yourself space to clear your head.
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Self-Exclusion
You can fully exclude yourself from vi88 for anywhere between 6 months and 5 years. Your account cannot be reopened during this period.
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Gaming History Review
View your complete gaming history, spending, and time played. The best way to understand yourself is to look at your own data.
Table of Contents
🎯 What Is Responsible Gaming?

Responsible Gaming means enjoying gaming as entertainment — not as a way to solve financial problems or earn income. vi88 always wants its members to play with a clear head, within their budget, and for fun.

Online gaming can be thrilling and fun, but when it gets out of control, it can take a serious toll on your family, finances, and mental health. That's why vi88 puts Responsible Gaming at the heart of everything we do.

Remember — wins and losses are both part of gaming. Chasing losses by placing bigger bets is never the right call. Responsible gaming at vi88 means staying in control of your own decisions.

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Core Principles: When gaming stops being entertainment and starts feeling like a burden, that's your warning sign. Taking a break at that point is the smartest move you can make.
⚠️ Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, it's important to seek help right away. These are not signs of weakness — they're signs of awareness:

Financial Signs
Repeatedly Betting to Recover Lost Money
Borrowing money or spending savings to fund gaming
Spending Beyond Your Budget
Cutting Back on Bills or Essentials to Fund Gaming
Behavioral Signs
Hiding Gaming from Family or Friends
Unsuccessful attempts to stop
Feeling restless or irritable when not gaming
Neglecting Work, Studies, or Relationships
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There's no shame in recognizing these signs. vi88's support team will assist you with complete confidentiality.
⚙️ How to Set Gaming Limits — Step-by-Step Guide

You can set your own limits easily by logging into your vi88 account. Here's a breakdown of each limit type and how to set it:

📅
Daily Limit
Maximum daily deposit amount
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Weekly
Weekly Total Deposit Limit
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Monthly Limit
Set a Total Monthly Gaming Budget
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Time Limit
Maximum playtime per session
How to Set Limits
1
Log In to Your Account
Log in to your account at vi88.click.
2
Go to Profile Settings
Click on your name in the top right corner, then look for the "Settings" or "Responsible Gaming" option.
3
Choose Your Limit Type
Daily, weekly, or monthly — choose the limit that works for you.
4
Enter the Amount and Confirm
Enter the amount and click "Save". Decreases take effect immediately; increases require a 7-day waiting period.
🚪 Self-Exclusion — The Path to a Complete Break

If you feel you need to step away from gaming entirely for a while, use vi88's self-exclusion feature. It's completely free and only takes a few minutes to set up.

  • Duration: Choose from 6 months, 1 year, 2 years, or 5 years.
  • Impact: During self-exclusion, you won't be able to log in to your account or receive any bonus or promotional emails.
  • Withdrawal: It cannot be cancelled before the chosen period ends — this is intentional, and it's there to protect you.
  • Balance: You can withdraw any remaining balance before your self-exclusion takes effect.
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For Self-Exclusion: Send a live chat message with "Self-Exclusion" or email support@vi88.click. We'll process your request within 30 minutes with complete confidentiality.
📝 Self-Assessment

Answer the questions below honestly. This is a self-check for you alone — no one else can see your responses.

Gaming Self-Assessment Quiz
Answer yes or no for each question
Did you spend more than your budget on gaming last month?
Have you tried to stop gaming but couldn't?
Have you lied to family or friends about your gaming?
Have you kept playing to try to win back money you've lost?
Do you feel restless or irritable when you're not gaming?
Is gaming affecting your work or studies?
👨‍👩‍👧 Advice for Family Members

If you believe a family member or someone close to you may be struggling with problem gambling, the following tips may help:

  • Speak Openly: Express concern without accusation. Saying "I'm worried about you" is far more effective than "You're always gambling."
  • Don't Place Blame: Problem gambling is a mental health issue — not a character flaw.
  • Offer Your Help: Help them contact vi88 support or assist them in setting up self-exclusion.
  • Take Care of Yourself: When someone close to you is struggling, it affects you too. Don't hesitate to seek support for yourself.
  • Be Patient: Change takes time. Things don't get fixed overnight.

Vi88's support team also accepts account-related requests made on behalf of a family member.

🤝 How to Get Help

Asking for help takes courage. vi88 is here for you — reach out through any of the channels below for immediate support:

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Live Chat Support
Click the live chat button on any vi88 page. Chat in Bangla and get an instant response — 24 hours a day, 7 days a week.
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Email Support
Email us at support@vi88.click with the subject line "Responsible Gaming" and we'll get back to you with a detailed response within 24 hours.
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Fully Confidential: All responsible gaming requests are kept strictly confidential. No other members or acquaintances will be informed.
❓ Frequently Asked Questions

Not at all. Setting limits keeps your account active — you can still play, just within the limits you've chosen. It makes your account safer, not closed.

A Cooling-Off period is a short-term break — from 24 hours up to 30 days — after which your account reactivates automatically. Self-Exclusion is long-term, ranging from 6 months to 5 years. It cannot be ended early and involves a stricter process.

You can withdraw any remaining funds from your account before activating self-exclusion. No transactions will be processed during the exclusion period. Once it ends, you can return to your account.

Yes, family members can request self-exclusion on behalf of a loved one. Email support@vi88.click with the relevant account details. Once identity is verified, we'll take the appropriate action.

Lowering your deposit limit takes effect immediately. Increasing it requires a 7-business-day waiting period — this is intentional, to prevent impulsive decisions.

Yes, all of vi88's Responsible Gaming services — limit setting, cooling-off, self-exclusion, and counselling support — are completely free. You will not be charged any fees for using them.
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Fun with Responsibility

Play Safe, Win Smart

Gaming at vi88 is more than just the thrill of winning — it's a safe, transparent, and responsible experience. Join today and set your own limits on your own terms.

Register Now Log In
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